Resources

“Leadership is the act of driving change with others,” says Brett Macfarlane.   Brett Macfarlane is an organizational consultant who focuses on leadership development for innovation and change. Based in Vancouver, he works primarily with tech and cre...

“Designers need to have that commercial mindset and make sure that whatever we are doing, however we're designing, we can articulate how that ladders up to those business kinds of goals.” - Venessa Bennett   Rebecca Kalogeris, VP of product at Pragma...

“The job of UX in games tends to be like balancing the friction point. I like to say that it's making the easy things easy and the hard things hard.” - Cait Goodale   Rebecca Kalogeris, VP of marketing and product strategy at Pragmatic Institute, int...

“The thing about UX maturity is, as much as I love it, it’s so complicated. And even when you look at an organization, it’s hard to characterize a full organization. Different parts of the organization will have achieved different levels of maturity....

This podcast has some strong language, so if you've got any little ones around, you might want to pop in some headphones.   “Not everyone needs to hear all the language or the terminology—all the fun stuff that we think makes us sound cool. They need...

“Outcome-focused is aligning digital teams with the rest of the business. So we all work together to go in the same direction. Outcomes are the results of your activities. It’s where we test and learn. We move forward with continual improvement to so...