A guided win/loss workshop with instructor and innovation expert Diane Pierson. In this session, Diane will provide a win/loss refresher and break down the steps of a successful win/loss analysis utilizing a real client journey as a case study. We’ll then discuss the best approaches for conducting and implementing these programs and perform exercises so you can walk away with your very own W/L action plan.
Speaker:
Pragmatic Institute is the transformational partner for today’s businesses, providing immediate impact through actionable and practical training for product, design and data teams. Our courses are taught by industry experts with decades of hands-on experience, and include a complete ecosystem of training, resources and community. This focus on dynamic instruction and continued learning has delivered impactful education to over 200,000 alumni worldwide over the last 30 years.
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