“Being nice is about making the other person feel better, which may involve avoiding the truth or actions that could benefit them in the long run. Being kind can sometimes be hard,” – Jenny Martin In this episode of Product Chats, host Rebecca Kalogeris and Agile Coach Jenny Martin delve into the heart of creating a nurturing and collaborative team environment. Jenny, with her rich background in psychology and extensive experience in the tech sector, brings a fresh perspective on blending kindness, compassion, and collaboration to foster high-performing and psychologically safe teams. They discuss
- The role of collaboration in maximizing the benefits of collective effort, and how inviting diverse strengths in a team can lead to better problem-solving and innovation.
- The difference between “nice” and “kind”
- Why genuine listening and giving others the benefit of the doubt are steps towards understanding and practicing kindness.
- Exploring new tools to measure kindness to offer a glimpse into assessing and enhancing the compassionate culture within teams.