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Lessons from Netflix: How to Launch Pricing Changes Effectively

How to Identify Rockstar Product Professionals During an Interview

“I teach the pricing class, and we like to say that people don’t want to feel punished when it comes to price—they want to feel rewarded.” – Todd Middlebrook

In this episode, Pragmatic Instructors Paul Young, Dan Corbin and Todd Middlebrook dive deep into Netflix’s latest policy updates to discuss the importance of pricing changes in a subscription-based business.

During this episode, they discuss:

  • Netflix’s latest changes and the impact
  • The reaction in the market to the password-sharing crackdown
  • Why businesses should avoid making customers feel like they are being punished with pricing changes
  • The ways Netflix could approach the policy change differently
  • How Netflix could improve its messaging and policy launch moving forward to earn goodwill with current and future customers

Want to learn more from these Pragmatic Instructors? Enroll in Price
You’ll learn a proven approach to pricing that reflects what the market is willing to pay and supports your organization’s strategies. We’ll teach you how to evaluate the competitive and market environment and its impact on pricing. Plus, you’ll learn how to implement, track and measure pricing strategies.
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  • Pragmatic Institute

    Pragmatic Institute is the transformational partner for today’s businesses, providing immediate impact through actionable and practical training for product, design and data teams. Our courses are taught by industry experts with decades of hands-on experience, and include a complete ecosystem of training, resources and community. This focus on dynamic instruction and continued learning has delivered impactful education to over 200,000 alumni worldwide over the last 30 years.

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