In this episode of Product Chats, Sam Mallikarjunan, Growth Lead at Agent AI, joins host Rebecca Kalogeris to break down how AI agents are transforming business operations, customer engagement, and personal productivity. With a background that includes teaching Advanced Digital Marketing and Innovation at Harvard University and co-founding multiple startups, Sam provides a deep dive into the evolving role of AI in automation and decision-making.
Key Takeaways:
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- AI Agents vs. Generative AI – Unlike chatbots, AI agents don’t just generate text—they take action.
- Real-World Applications – AI agents can:
- Auto-translate messages to match each recipient’s preferred communication style.
- Summarize presentations and allow audiences to query specific answers.
- Search your calendar, research meeting attendees, and generate audio summaries for on-the-go prep.
- Enhance customer service with advanced context-aware responses.
- Building AI Agents is Easier Than You Think – If you can define a workflow, you can build an AI agent—no coding required.
- Leadership Implications – AI automation has major ethical and strategic considerations, and businesses must prepare for its impact.
Guest Bio:
Sam Mallikarjunan is a growth strategist, entrepreneur, and AI expert, currently the Growth Lead at Agent AI. He previously served as Head of Growth at HubSpot Labs, CEO & Co-founder of OneScreen.ai, and a Harvard University professor, where he taught Advanced Digital Marketing and Innovation. A LinkedIn Learning Instructor and bestselling co-author of Inbound Commerce: How to Sell Better Than Amazon, Sam frequently speaks on AI, marketing, and business strategy.
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