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Ask the Experts: When Should We Look at Introducing Product Marketing Managers into the Product Management Mix?

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  • Dave Daniels is the VP of customer success at Pragmatic Institute. His mission is to ensure that each Pragmatic Institute customer has what they need to successfully implement the Pragmatic Institute Framework. For over two decades Dave has helped technology companies succeed as a software developer, sales engineer, product manager, product marketing manager, executive, leader and entrepreneur. Dave enjoys snowboarding, CrossFit and barbecue. He's a dad of three amazing kids and the product of a military family. Dave has a BS in computer science with a minor in mathematics from Columbus State University. Contact him at ddaniels@pragmaticmarketing.com.

Ask the Experts: When Should We Look at Introducing Product Marketing Managers into the Product Management Mix?


Pragmatic Marketer Spring 2013
Often in early-stage organizations, development, sales and marketing are all doing their own things and no one’s really coordinating anything. A level of chaos ensues. This is frequently when product management is brought in. They start by making sure product tasks get done on time and development stays focused on the right tasks. We see great improvement and deliver a product that the market really wants. But sales and marketing are still left to their own devices.

Product managers are naturally focused on the product. But if the rest of the organization isn’t prepared to sell it, deliver it, book the revenue or generate awareness about the solution in the marketplace, then it’s highly unlikely the product will be successful.

Often, management thinks the product manager should be doing it all. But there’s really only so much a human can do. You need someone who can focus on the strategies behind go-to-market efforts, a role often referred to as product marketing. That function should be brought in when there is steady and constant activity as it relates to taking the product to market.

To get management on board, explain that while the organization might be doing a good job getting the product out, it’s stumbling and falling at actually launching the product and ensuring organizational readiness. And that’s the role of product marketing. Explain that product marketing can develop the go-to-market strategy and coordinate with product management to make sure sales, marketing and other parts of the organization are prepared.

Product managers deliver market requirements to development so they know what to build, while product marketing managers need to deliver the equivalent to the marketing team and the sales team to focus their execution activities.

Do you have a question for our experts? Send us an email at experts@pragmaticmarketing.com.

Author

  • Dave Daniels is the VP of customer success at Pragmatic Institute. His mission is to ensure that each Pragmatic Institute customer has what they need to successfully implement the Pragmatic Institute Framework. For over two decades Dave has helped technology companies succeed as a software developer, sales engineer, product manager, product marketing manager, executive, leader and entrepreneur. Dave enjoys snowboarding, CrossFit and barbecue. He's a dad of three amazing kids and the product of a military family. Dave has a BS in computer science with a minor in mathematics from Columbus State University. Contact him at ddaniels@pragmaticmarketing.com.

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