Author: Jay Baer

Author

  • Jay Baer

    Jay Baer is president of Convince & Convert, an online customer service and digital marketing consultancy and media company that advises some of the world’s most iconic organizations, including the United Nations, Oracle and Adidas. He is the New York Times bestselling author of five books, including Hug Your Haters: How to Embrace Complaints and Keep Your Customers (Portfolio). The world’s most retweeted person among digital marketers, Jay writes for Inc., Entrepreneur, and Forbes magazines online. He owns the world‘s #1 content marketing blog and produces multiple award-winning podcasts. Find him online at ConvinceAndConvert.com, JayBaer.com, and @jaybaer on Twitter.

Post not found for the author