Lyndsey Williams has almost 20 years of experience in product design, user research, marketing, merchandising and branding. Her experience spans financial services, ecommerce and nonprofits. An advocate for design and the voices of customers, Lyndsey has implemented design and research operations in organizations of all sizes. She specializes in implementing processes and tools for operational efficiency, user research, project management, relationship management, leadership coaching, career development, hiring and culture. Lyndsey has helped organizations build teams and digital products using various product delivery methodologies across platforms.
Currently, Lyndsey manages the DesignOps team and User Research practice for Moody’s Analytics. Previously, she held roles with Citibank, Bloomingdale’s (Macy’s Inc.), National Geographic, E*TRADE Financial and more.