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Paper cut outs of people in different colors and shades demonstrating diversity
Article

How to Design and Lead Diverse, Inclusive Teams

Approaching leadership as a service helps improve diversity and inclusion by providing an opportunity to think differently, embrace different ideas and be open-minded and accepting of all perspectives and viewpoints.
Pragmatic Institute Design Chats Podcast
Podcast

Jared Spool on What Makes a Great UX Leader

“When you start to look at UX work as empowering everyone else in the organization to achieve their goals, you now see it through a fundamentally different lens than ‘I am here to make the thing pretty.’”   Jared Spool is a UX design thought leader w...
Category: Design
Pragmatic Institute Design Chats Podcast
Podcast

Embedding Inclusion in Design Projects & Partnerships with Aleksandra Melnikova

“It’s essential that whoever we work with—and in whatever way we work—we foster inclusion at every step. And when I say inclusion, accessibility is a tiny part of it…Inclusion has so many more dimensions.”   Aleksandra Melnikova is an experience desi...
Category: Design
Four people sitting at a table with a tablet and computer working to design solutions for an ambiguous problem
Article

6 Steps for Designing Solutions to Ambiguous Problems

Big ambiguous design problems are both exciting and daunting. On one hand, the possibilities are endless. There is no solution in mind—it’s pure exploration. On the other hand, it can be difficult to know where to start. Here is the process we used to approach these challenges.
Category: Design
Pragmatic Institute Design Chats Podcast
Podcast

Tackling Ambiguous Design Problems with Diana Deibel

"The key is connecting things back to the people that you're talking to, knowing what they care about, and making sure that whatever you are asking of them or sharing with them directly connects to the things that they care about so that they can underst...
Category: Design
Pragmatic Institute Design Chats Podcast
Podcast

José Coronado on Design Ops as a Critical Business Function

“We have to use the same tools that we use to solve problems to create strong relationships with our partners."   José Coronado is head of Design Operations at JPMorgan Chase & Co., one of the largest financial institutions in the world. Although the wor...
Category: Design

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