A guided win/loss workshop with instructor and innovation expert Diane Pierson. In this session, Diane will provide a win/loss refresher and break down the steps of a successful win/loss analysis utilizing a real client journey as a case study. We’ll then discuss the best approaches for conducting and implementing these programs and perform exercises so you can walk away with your very own W/L action plan.
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When growth comes through acquisitions, misalignment is inevitable. Different teams, different definitions, and no shared playbook. SBS, a financial services and SaaS leader, faced exactly that, and used the Pragmatic framework to turn complexity into...
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Building Out ProductOps for Growing Companies with Michael Evangelista, ProductOps Leader
When teams grow fast or merge, alignment can fall apart. Product Operations helps bring order, consistency, and focus back to the product organization. In this session, Michael Evangelista, Product Operations Executive Leader, joins Pragmatic Institute’s...
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