In the rapidly evolving landscape of AI-powered products, it’s easy to become enamored with technological advancements and opportunities while losing sight of the most critical aspect – the human element.
Join us as we welcome senior director of product Chip Boyd and product designer Rachel Hsiung of Etsy, for a conversation on the paramount importance of staying human-centered in the age of AI.
In this session, Etsy’s senior team will cover:
-How utilizing “explanations” with users improves usability and increases effectiveness
-Why employing a heuristic product approach provides a strong baseline for AI to beat
-How to ensure human-centered alignment utilizing a “human-in-the-loop system”
-Why who evaluates AI outputs is just as important as how you evaluate them
-And more!
