Modern Product Discovery: From Customer Conversations to Confident Decisions

The best product teams don’t rely on guesswork. They build what customers truly need. That work starts with great discovery: identifying the right people to engage, asking the right questions, and turning what you learn into action.

Join us for a practical session on how to approach discovery the right way. Will Scott, instructor at Pragmatic Institute, will walk through proven strategies for effective customer interviews, grounded in a framework trusted by leading product teams around the world. Then, James Harris, Sr. Product Manager for Aha! Discovery, will show you how to streamline every aspect of this process — so you can quickly uncover valuable insights and connect them directly to your roadmap.

In this session, you’ll learn how to:
– Apply a proven framework for product discovery
– Identify and prioritize the right customers to engage
– Use AI to analyze your customer interview data
– Turn customer feedback into confident product decisions

Whether you’re just starting to formalize your discovery approach or want to level up your current process, this webinar will give you both the mindset and the tools to do it right.

Author

  • Pragmatic Editorial Team

    The Pragmatic Editorial Team comprises a diverse team of writers, researchers, and subject matter experts. We are trained to share Pragmatic Institute’s insights and useful information to guide product, data, and design professionals on their career development journeys. Pragmatic Institute is the global leader in Product, Data, and Design training and certification programs for working professionals. Since 1993, we’ve issued over 250,000 product management and product marketing certifications to professionals at companies around the globe. For questions or inquiries, please contact [email protected].

    View all posts

Most Recent

Webinar

Successfully Hiring and Getting Hired: Common Goal, 2 Perspectives

Join us to learn from Jean-Sebastien Tasse, veteran product professional leading teams in energy, IoT, telecommunications, AI, optics, manufacturing products, and more. This session is tailored for both hiring managers and job seekers who aim...
Webinar

Unlock Key Insights from the 2024 State of Product Management & Marketing Report

 Product management is evolving faster than ever. Join us for an exclusive look at this year’s State of Product Management and Marketing Report. Discover how product leaders are adapting, innovating, and setting benchmarks in...
Webinar

Create Winning Products with Pragmatic Principles and Aha! Software

Bring Pragmatic principles to life using Aha! software and build what your customers actually want. Align your teams and tools to achieve your strategic goals so you can create greater impact throughout every step of...

OTHER WebinarS

Webinar

Successfully Hiring and Getting Hired: Common Goal, 2 Perspectives

Join us to learn from Jean-Sebastien Tasse, veteran product professional leading teams in energy, IoT, telecommunications, AI, optics, manufacturing products, and more. This session is tailored for both hiring managers and job seekers who aim...
Webinar

Unlock Key Insights from the 2024 State of Product Management & Marketing Report

 Product management is evolving faster than ever. Join us for an exclusive look at this year’s State of Product Management and Marketing Report. Discover how product leaders are adapting, innovating, and setting benchmarks in...

Sign up to stay up to date on the latest industry best practices.

Sign up to received invites to upcoming webinars, updates on our recent podcast episodes and the latest on industry best practices.

Subscribe

Subscribe

Pragmatic Institute Resources