Cyber Sale: Save 20% on product courses and certifications through December 1. Use code CYBER2025.

Alumni Community Login Student Portal Login Share with Credly!
Enroll Now
Resources > Podcasts

How to Facilitate Product-Lead Communication

Pragmatic Live Chat

In this episode, Andrew Wale, the chief revenue officer at Twintag, meets with Rebecca Kalogeris, VP of marketing for Pragmatic Institute, to discuss how to use a great product as a vehicle to engage with customers and enhance their experience. He explains how to give customers information when they need it and in a user-friendly format with tools like QR codes. When customers have to navigate robust websites, they might get lost in their search for an answer. He shows how product-lead communication breaks down these types of barriers and improves customer retention.

Author

  • Pragmatic Editorial Team

    The Pragmatic Editorial Team comprises a diverse team of writers, researchers, and subject matter experts. We are trained to share Pragmatic Institute’s insights and useful information to guide product, data, and design professionals on their career development journeys. Pragmatic Institute is the global leader in Product, Data, and Design training and certification programs for working professionals. Since 1993, we’ve issued over 250,000 product management and product marketing certifications to professionals at companies around the globe. For questions or inquiries, please contact [email protected].

    View all posts

Most Recent

Pragmatic Product Chats: Building AI-Powered Products at Scale with Mario Rodriguez, CPO of GitHub
Podcast

Building AI-Powered Products at Scale with Mario Rodriguez, CPO of GitHub

In this episode, Mario Rodriguez, Chief Product Officer at GitHub, joins host Rebecca Kalogeris to explore how to prioritize products for massive user bases, integrate AI deeply into workflows, and prevent team burnout in fast-paced development cycles....
Read More
Pragmatic Product Chats: Making Market Research Practical and Impactful with Ana Laskey, founder of Ground Control Research
Podcast

Making Market Research Practical and Impactful with Ana Laskey, founder of Ground Control Research

In this episode, Anastassia (Ana) Laskey, founder of Ground Control Research, joins host Rebecca Kalogeris to explore how to make market research actionable in fast-moving organizations, without sacrificing depth or impact. Key Takeaways: Just-Right Research– Not every project needs...
Read More

OTHER PodcastS

Pragmatic Product Chats: Building AI-Powered Products at Scale with Mario Rodriguez, CPO of GitHub
Podcast

Building AI-Powered Products at Scale with Mario Rodriguez, CPO of GitHub

In this episode, Mario Rodriguez, Chief Product Officer at GitHub, joins host Rebecca Kalogeris to explore how to prioritize products for massive user bases, integrate AI deeply into workflows, and prevent team burnout in fast-paced development cycles....
Read More
Pragmatic Product Chats: Making Market Research Practical and Impactful with Ana Laskey, founder of Ground Control Research
Podcast

Making Market Research Practical and Impactful with Ana Laskey, founder of Ground Control Research

In this episode, Anastassia (Ana) Laskey, founder of Ground Control Research, joins host Rebecca Kalogeris to explore how to make market research actionable in fast-moving organizations, without sacrificing depth or impact. Key Takeaways: Just-Right Research– Not every project needs...
Read More
View More

Sign up to stay up to date on the latest industry best practices.

Sign up to received invites to upcoming webinars, updates on our recent podcast episodes and the latest on industry best practices.

Subscribe