In this episode, Rebecca Kalogeris welcomes Jordan Nolff, VP of Growth at Productboard and former head of product growth at SurveyMonkey, for a discussion on how AI and customer insights are reshaping product management.
Key Takeaways:
- AI for PMs– Generative AI can streamline repetitive tasks like synthesizing insights and creating handoffs, freeing PMs to focus on strategic work while still requiring human oversight.
- Balance the Hype– AI is moving fast, but effective adoption requires thoughtful use cases tied to customer problems, not just chasing trends.
- Democratizing Knowledge– Centralizing context enables junior PMs and cross-functional teammates to contribute more effectively and align faster.
- Practical First Steps– Start by organizing your own repository of customer insights and market knowledge to support stronger decision-making.
Guest Bio:
Jordan Nolff is VP of Growth at Productboard, where he helps shape the future of AI-powered product management. Previously, he led product growth and monetization at SurveyMonkey. With a career spanning consulting, growth strategy, and SaaS leadership, Jordan is passionate about helping product teams translate data into decisions that drive real impact.
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