In this episode, Pragmatic instructor and AI course creator Dan Corbin joins us to explore how AI agents—autonomous systems that take action on behalf of users—are reshaping the way product teams work.
Key Takeaways:
- AI Agents vs. Assistants – Unlike traditional AI assistants, agents can make decisions and execute tasks across complex workflows. Think: fewer dashboards, more delegation.
- Start Simple – Begin with repeatable, well-understood tasks like analyzing support tickets or managing documentation to train agents and build internal confidence.
- Don’t Go It Alone – Centralizing AI agent development (especially via product ops) helps ensure consistency, governance, and cross-team alignment.
- Enhance the Product Lifecycle – From discovery and validation to analysis and prioritization, agents can assist at nearly every stage—especially in surfacing insights from large datasets.
- Be Ethical and Adaptive – Agents evolve fast. Build with clear boundaries, test often, and retrain regularly to stay aligned with your users and your market.
Guest Bio:
Dan Corbin is a Pragmatic Institute instructor, product strategist, and creator of Pragmatic’s AI for Product Professionals course. With over 20 years of experience in product, engineering, and agile leadership, Dan helps teams adopt emerging technologies with clarity, structure, and purpose.
ABOUT PRAGMATIC INSTITUTE:
Since 1993, Pragmatic Institute has provided training and professional development for product, design, and data professionals. Our comprehensive methods and Pragmatic Framework equip professionals with the skills to accelerate innovation, increase customer satisfaction, and bolster revenue. We offer online, in-person, and on-demand courses taught by industry experts with decades of experience.
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