Meytal Markman is the director of product management at Rakuten Marketing. She grew up navigating the intricacies of life in New York City, London and Tel Aviv, which showed her how meaningful the difference is between delightful and never-again experiences. Meytal holds a master of arts degree in interactive media: critical theory and practice from Goldsmiths, University of London. Based in the Pacific Northwest, she spends as much time as possible immersed in delight. To learn more about mapping workflows, you can download Meytal’s eBook at http://mappingworkflows.com/digital_assets/ebooks/mapping_workflows_ebook.pdf. Email her at [email protected].
