Lessons from Netflix: How to Launch Pricing Changes Effectively

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“I teach the pricing class, and we like to say that people don’t want to feel punished when it comes to price—they want to feel rewarded.” – Todd Middlebrook

In this episode, Pragmatic Instructors Paul Young, Dan Corbin and Todd Middlebrook dive deep into Netflix’s latest policy updates to discuss the importance of pricing changes in a subscription-based business.

During this episode, they discuss:

  • Netflix’s latest changes and the impact
  • The reaction in the market to the password-sharing crackdown
  • Why businesses should avoid making customers feel like they are being punished with pricing changes
  • The ways Netflix could approach the policy change differently
  • How Netflix could improve its messaging and policy launch moving forward to earn goodwill with current and future customers

Want to learn more from these Pragmatic Instructors? Enroll in Price
You’ll learn a proven approach to pricing that reflects what the market is willing to pay and supports your organization’s strategies. We’ll teach you how to evaluate the competitive and market environment and its impact on pricing. Plus, you’ll learn how to implement, track and measure pricing strategies.
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Author

  • Pragmatic Editorial Team

    The Pragmatic Editorial Team comprises a diverse team of writers, researchers, and subject matter experts. We are trained to share Pragmatic Institute’s insights and useful information to guide product, data, and design professionals on their career development journeys. Pragmatic Institute is the global leader in Product, Data, and Design training and certification programs for working professionals. Since 1993, we’ve issued over 250,000 product management and product marketing certifications to professionals at companies around the globe. For questions or inquiries, please contact [email protected].

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