The tools your sellers need from your website
Kristin Zhivago writes,
I recently interviewed dozens of salespeople for a client as the first step in redesigning the selling section of their reseller portal. The salespeople were very clear about what they wanted: Information they could use to answer the questions customers were asking about the manufacturer's products. They wanted to be able to find this information in a couple of clicks. They wanted to spend their time selling, not searching for the information they needed to sell. Here's what you need to do to make sure your sales force has the information they need at their fingertips.
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