One Voice of Priority
For NASA space flight missions, from the Mercury program of the 60s to today, the Capsule Communicator (CAPCOM) is generally the only person who communicates directly with a manned space crew. During much of the U.S. manned space program, NASA felt it was important for all communication with the astronauts in space to pass through a single individual in the Mission Control Center. That role was designated the Capsule Communicator (CAPCOM) and was filled by another astronaut, often one of the backup crewmembers. If you watched the movie “Apollo 13,” you saw the importance for clear, consistent communication from the ground to the flight. It’s important to communicate with one voice. The agile product manager is CAPCOM of your product, speaking with one voice to those on the product team. via One Voice of Priority.
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