Launch - the beginning of selling
I recently did a presentation at AIPMM’s PMEC West conference in San Diego and had the opportunity to speak with a lot of smart, energetic product managers and product marketing managers about product launch. It struck me that there’s a conventional wisdom that needs to be changed. Radically changed. It has to do with where product launch fits into the grand scheme of things. It has to do with something I discovered a while back. Product launch IS NOT the end of the development process. It is the BEGINNING of the sales process. Noodle on that a little and then re-read what I just stated. You probably have been in the situation where you scramble at the last minute to get ready to “launch”. To make matters worse you probably encountered a delay of some sort. It doesn’t really matter what it was. What’s important is that you discover late in the game there are material changes to the product that radically change the original assumptions you had about your product launch plan. Now you have a serious delay. Marketing materials have to be revamped. In some cases a whole new approach is required. The sales team is up in arms because - yet again - the organization isn’t ready and they’ve already been given their quota. Of course it’s the marketing team’s fault again. This is “end of the development process” thinking. Now change it to a “beginning of the sales process” thinking. Your goal in a product launch is generate momentum. What would you do differently?
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