How to Be an Outsourcing Virtuoso
from strategy+business Resilience Report:
Not so long ago, some observers were nearly ready to declare outsourcing dead. A series of well-publicized corporate outsourcing and offshoring failures--involving Dell, Lehman Brothers, J.P. Morgan Chase, J Sainsbury, and Sears--had led to the conclusion that the future of the global business services industry was questionable. Some analysts predicted a backlash in public opinion, in which the loss of jobs in North America and Western Europe would make outsourcing politically unfeasible. Others argued that in a world of increasing political volatility and security risk, the offshoring of business services could not continue to grow.
These predictions have proven wrong. Read more in.
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