How to Be an Outsourcing Virtuoso

from strategy+business Resilience Report:

Not so long ago, some observers were nearly ready to declare outsourcing dead. A series of well-publicized corporate outsourcing and offshoring failures--involving Dell, Lehman Brothers, J.P. Morgan Chase, J Sainsbury, and Sears--had led to the conclusion that the future of the global business services industry was questionable. Some analysts predicted a backlash in public opinion, in which the loss of jobs in North America and Western Europe would make outsourcing politically unfeasible. Others argued that in a world of increasing political volatility and security risk, the offshoring of business services could not continue to grow.

These predictions have proven wrong. Read more in How to Be an Outsourcing Virtuoso.

Steve Johnson

Steve Johnson

Steve Johnson was a founding instructor at Pragmatic Institute, a role he held for more than 15 years before he left to start Under10 Playbook. In his return to Pragmatic Institute, Steve supports the complete learning path for product teams, ensuring they are fully armed for success. 

Over the course of his career, Steve has helped thousands of companies and tens of thousands of product professionals implement product management processes. He has worked in the high-tech arena since 1981, rising through the ranks from product manager to chief marketing officer. Steve has experience in technical, sales and marketing management positions at companies that specialize in both hardware and software. In addition, he is an author, speaker and advisor on product strategy and product management.

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