capitalism is dead
In her Fast Company column, Shoshana Zuboff says the 20th century model of capitalism is dead:
My parents trusted corporate America, embracing its newfangled products.... Now, that faith has turned into dark mistrust. I spend $600 a month on my family's health insurance but put in hours arguing over legitimate claims. I sign up for a cheaper long-distance plan but find I am charged more. In each case, my complex needs are invisible to the company, overshadowed by its simplistic logic of efficiency and cost control. We now take such experiences for granted, but the price is high.
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